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Working towards a healthier India
PHFI is helping to build institutional and systems capacity in India for strengthening education, training, research and policy development in the area of Public Health.
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Kavita Narayan PDF Print

Associate Head, Hospital Services Unit


kavitanarayanA Fellow of The American College of Healthcare Executives, Kavita has several years of experience in hospital and health systems design, planning and turnaround leadership in the United States.

In her present role, at PHFI, Kavita co-leads the strategy and operations of the youngest unit within PHFI - the Health Systems Support Unit (HSSU).  She is responsible for building strategic partnerships and relationships with the Ministry of Health and Family Welfare and other associated entities in several states and the centre as well as bilateral/multilateral development partners and the industry.

She has worked in the for-profit and the academic healthcare community and her work has involved the whole gamut of hospital operations and management including facility evaluation and close down, Greenfield operations, construction, planning and design, total quality management, transition and turnaround.  Her last role was that of Chief Operating Officer of a multi specialty health system, a partnership with the Hospital Corporation of America and Emory Healthcare in Atlanta, USA.
Kavita’s areas of expertise include hospital board structure and governance, private – non-profit partnerships, physician relationships, capital management, leadership development and customer service programme design. 

Kavita is closely involved as part of the High level Expert Group on Universal healthcare, set up by the Planning Commission and leads that part of the secretariat focussed on healthcare delivery norms.  She also co-leads the strategic road mapping on the National Initiative for Allied Health Services (NIAHS), a cabinet-approved 1100 crore rupee project of the Ministry of Health and Family Welfare to augment the paramedical capacity in India through the establishment of nine training institutes, for which PHFI-HSSU was recently named technical partner.
She also represents PHFI in the establishment of the sector skill council for healthcare in conjunction with the NSDC and the CII.
Kavita also serves as the Indian representative to the Board of the American College of Healthcare Executives and is involved in setting up the India chapter of ACHE, an organisation aimed at promoting excellence, professionalism and lifelong-learning among healthcare leaders. 

Areas of Interest:

Health systems planning and design, hospital operations improvement, governance, organisational structure, design and behaviour, quality management, strategic planning and budgeting, facility transition planning.